Christmas Pre-order Phase 2 Terms and conditions


  1. This promotion is only applicable to items on the “Christmas Pre-order phase 2” E-Shop page.
  2. This promotion is only applicable to the city’super E-Shop Pre-order Website (https://preorder.citysuper.com.hk), and it is NOT applicable to the city’super E-Shop website (https://online.citysuper.com.hk) and App, and city’super physical stores.
  3. Japan Hokkaido Winter Mango Gift Box pre-order is valid from 1 (Wed) Nov 2023 - 9 (Sat) Dec 2023, 12noon.
  4. Japan Okayama Winter Peach Gift Box pre-order is valid from 1 (Wed) Nov 2023 - 30 (Thu) Nov 2023, 12noon.
  5. UK Chilled Organic Shetland Lamb pre-order is valid from 1 (Wed) Nov 2023 - 15 (Fri) Dec 2023, 12noon.
  6. Expired offers will not be accepted and no retrospective arrangement will be made.
  7. super e and super e-gold members can earn loyalty points for the net purchase amount, excluding delivery charges.
  8. super e and super e-gold members are required to log in at the city'super Pre-order E-Shop (https://preorder.citysuper.com.hk/) to earn loyalty points and accumulate spending. No retrospective arrangements will be made.
  9. This promotion cannot be used in conjunction with super e-gold year-round discount, member reward eCoupons, or other promotional offers or coupons.
  10. Cancelled transactions or refunds will result in the automatic deduction of loyalty points and accumulated spending from the purchase, including any extra loyalty points and accumulated spending earned from specific promotions.
  11. Limited quantity available, while stocks last.
  12. City Super Limited reserves the right to amend the terms and conditions without prior notice, and of final decision on all matters of dispute.